What’s On My Mind:  “If You Build It…”
by A.J. Kohlhepp



photos courtesy of Michael Hayes at Berkshire School

March 27, 2017

This past November, just in time for the interscholastic squash season, Berkshire School opened a new facility.  With ten beautiful Court Tech courts in an airy, well-lit annex off of the main gymnasium, we suddenly found ourselves one of the premiere venues among New England schools.  The construction, undertaken at dazzling speed over a 6-month period, put us in a new position to compete with our peer schools, literally and figuratively; our new home also opened up challenges and opportunities, many of them unforeseen, that came into focus over the course of the winter campaign.

The Host with the Most

In addition to our normal slate of interscholastic matches at the varsity, junior varsity and thirds levels – we now have six teams in total -- Berkshire hosted a handful of new events over the winter season, none of which would have been possible under our old configuration of four courts with limited viewing.

In December, to break in the new facility and introduce it to squash players from prospective feeder programs, we hosted a Pre-Prep Showdown with three middle-school teams in the region:  Indian Mountain, The Rectory and the Albany Academies. The goal was to give prospective high school competitors a look at our facility (and school) and to provide coaches and parents a chance to network with our coaches and admissions personnel.  In terms of preparation, I had to invest time and energy on planning and logistics at a time when my own team – the girls’ varsity side at Berkshire – was just beginning our season.  In effect in this instance, I traded the current moment with my own team for the future possibilities of teams to come.

In early February, toward the end our season, we hosted a very different kind of program:  an exhibition between former world #1 Jonathan Power and former Trinity College standout Gustav Detter, coinciding with the school’s dedication of various named spaces within the athletic facility.  The former came to us via a connection with our primary benefactor in the athletic renovations; the latter was connected to Berkshire via his cousin, an alumnus who currently works in our advancement office. Power hoped for a quick outing against the plucky Swede;  Detter, who had consented to a full training with Berkshire’s varsity players the day before, hoped for a good showing against the legendary Canadian; and our advancement office hoped for a compelling spectacle for the various constituents in attendance. 

All three parties achieved their objectives. A couple of hundred spectators marveled at the devastating accuracy of Power’s shots, the impressive athleticism of Detter’s retrievals, and the marvelous aesthetics of the new space, which Power referred to as “the finest on the East Coast” on his way off court and onto his next obligation.  (Given that we can boast of ten adjustable tins, we could have hosted ten simultaneous professional matches.  Perhaps we will make that a reality in the indeterminate future. Stay tuned.)

My own involvement in the exhibition was modest beyond a dozen or so emails to nail down details. I served as an informal handler for the competitors and was also tapped to provide color commentary for an in-house simulcast of the event but, given challenging sight lines and an inability to get close to the iPad being used to film, I had to forego that opportunity and enjoy the event courtesy of one of our large monitors.  (See a later section for a technology update.)

Last but by no means least, Berkshire School hosted the girls’ B-level championship for the New England Interscholastic Squash Association, which is the culminating event of the season.  (The executive committee of the NEISA ranks teams from first to last several times throughout the season, with the top sixteen contending at the A tournament, the next sixteen vying for B-level honors, and the final ten to twelve – this numbers varies a bit based on location and timing of the tournament – competing at C.)

Logistics for this particular opportunity were extensive.  In addition to meetings with the custodial team and the maintenance crew, I had to line up an athletic trainer for both days and arrange for two extended lunches for competitors and coaches.  I also worked with Nick Lloyd from Dana Hall to set up the tournament desk and wrangled my own team members to ensure continuing coverage of this same desk throughout the tournament.  Once play began,  I frequently found myself tethered to this same desk as sixteen teams of seven players did battle on the courts, sneaking away as often as I could to counsel the Berkshire squashers.   (My readers may recall that Berkshire won the C tournament in February 2016; promoted to the B level this year, the girls fought their way to a highly respectable sixth place finish, thus completing a leap of eleven ranking spots from last year to this.) 

As with the other events, it was lovely to be able to share our space with the multitudes; as I had during the other events, I felt the pull of my attentions and energies away from my own team toward the exigencies of the respective events and to the needs of those who came to share in them.  But no aspect of my hosting duties caused as much strife and strain as a handful of new squash technologies.

You Are Experiencing Technical Difficulties

When you walk into the all-new squash annex within Berkshire’s Soffer Athletic Center, you will see many screens.  There are large ones by the entryways that show either a continual feed of images and updates from the campus and the world or, on game days, scorecards from the varsity matches being played.  Likewise on game days, you will encounter medium-sized monitors mounted over each court; last but not least, you will notice a designated iPad for every single court. 

The court monitors and iPads work in tandem, although the way that they work is counter-intuitive.  Rather than speaking directly to each other and thus displaying the live scoring of individual matches, which the courtside officials (i.e. fellow competitors) enter on a point by point basis, the iPads send their data via wifi to ClubLocker, the U.S. Squash database.  The monitors reach out via the internet (also wirelessly) for continuous updates to their data stream, then reflect that new information on their screens.  When it all works, this is an elegant system that provides crowds and competitors a state-of-the-art experience.

When it doesn’t work, however, the system provides absolutely nothing except blank screens.  As with many “smart” technologies, this system works really well or not at all.  Here are some reasons for scoring system failure that we experienced this past season:

* We were using the wrong remote controls to turn on the various devices.

* One or both teams had not been registered and rostered on the official U.S. Squash database. (This prevented us from using the iPads & monitors with our junior varsity and thirds teams.)

* We were hosting anything other than an interscholastic match between two teams.  (This meant we couldn’t use the iPads & monitors when hosting a showcase for pre-prep teams, nor when we served as host site for the NEISA Girls’ Level B championship.)

* Those who had used the devices earlier failed to log out fully from the Club Locker app., thus locking future users into a Moebius loop of failed logins and data entry.

* An incorrect value was entered into the Calxo software – designed by Greg Born, a computer engineer and squash supporter at Bates College – used to get the monitors looking in the right direction for updates.  (At one point this season, I accidentally displayed a “scorecard” from last year’s head-to-head match against Kingswood-Oxford.  Our visitors were delighted to see that they have won the match 5-2 before play even began, but less pleased when we surpassed them by the same tally after we got the pixelated interface straightened out.)

The first of these was easiest to remediate, of course.  The second and third frequently prevented us from even considering the electronic system in the first place.  The fourth and fifth, which generally only became clear in the hours (or even minutes) leading up to a match, generated massive amounts of gameday anxiety on the part of both varsity coaches (fortunately, Jasper Turner, my fellow coach on the boys’ varsity side, has a background in computer science) and a handful of student managers who had signed on to battle the tech gods with us most Wednesdays and Saturdays.  

Before this new facility opened up, I had a relatively simple “to do” list leading up to our home matches.  I would check the posted times for competition, confirm this information with the opposing coach, and share it with my team; I would ensure a sufficient number of match balls (generally four balls for the eight individual matches); I would photocopy score sheets and place them, along with sharpened pencils, on clipboards that I then laid upon folding chairs positioned by the door to each court; I would supervise my team’s warmup, greet the visitors, and emcee the official pre-match announcements.  After that, the match would proceed by its own internal logic.

With the new technology set-up, I no longer had to worry about scoresheets and clipboards and writing utensils, which saved some time in the run-up.  Unless, of course, the system failed, which occurred several times, in which case I had to immediately revert to the “old school” methodology of pencil on paper.  I usually wouldn’t know until shortly before the match whether things were on track regarding the iPads and monitors, as there was no way to do a “test run” – so the technology generated a whole new level of stress during moments that I had previously spent attending to the human elements of squash, including interacting with opposing coaches.

On the bright side, our system looks really cool when it is working, and it does in fact function successfully, more often than not.  In addition, our direct-to-the-app data entry means that I no longer needed to enter scores manually into the database after the match. The tradeoff here:  more relaxed Wednesday and Saturday nights (or Thursday and Sunday mornings) in exchange for more stressful afternoons. 

Three Cs:  Confusion, Combination & Collaboration

The other afternoons – we usually practice Mondays, Tuesdays, Thursdays and Fridays at New England prep schools – also featured a new slate of challenges and opportunities throughout the season. 

For one thing, we had to dispense with the basic practice schedule that we had used for the past decade, whereby one of five groups – two varsity, two junior varsity, and one co-ed thirds teams – had access to the (four) courts for somewhere between sixty and ninety minutes in a complicated rotation over the course of the week. The final session generally concluded between 9:00 and 9:30 p.m., thus creating additional complications regarding designated study hours for our athletes.  (Study hall occurs each night between 8:00 and 10:00.) 

Moving to ten courts, we were able to provide more court time to our teams and to conclude the practices by 7:30 p.m.  But we still needed some kind of practice rotation, and we had the now challenge of determining which teams would practice together.  For our first season in the new space, we went with a hybrid solution whereby the two varsity teams would practice together twice a week, putting the junior varsity and thirds groups for each sex together on those days (thus creating three separate sessions); the other two days, the varsity and junior varsity teams for each sex would share court time, with a co-ed thirds group taking the third session. 

Creating the new schedule illuminated new questions.  Did the fact that teams were practicing at the same time entail some obligation toward collaboration between the coaches (and thus combination among the athletes)? In what ways would our own outlook as coaches change as a result of this configuration?  How different would our teams’ experiences be given their new “neighbors” at practice?  Would the usual obstacles – lack of planning, poor communication, differing foci – impede these opportunities?   

Having made it through a full season, I observe that the efforts and the results were mixed.  Among the varied configurations of coaches, teams and schedules, we experienced everything from seamless integration – two separate groups practicing as one cohesive body, with two coaches supporting the range of athletes equally – to utter separation – two separate groups training as if the other weren’t even present in the same space, with coaches attending exclusively to their own squads.  What I conclude from that wide disparity is that although our new facility provided continuing opportunities for coaching collaboration, our functionality was entirely dependent of clear and timely communication.
  
Squash Out of Season

In the autumn months, before our squash center opened, we faced a problem that was new to us at Berkshire squash: demand for court time with no available facility.  The majority of our returning players were generally content to enjoy their respective fall sports and then, as they had done in the past, transition into their winter pursuit as the calendar dictated.  (For New England boarding schools, this seasonal switch comes in mid-November, then again in March.)  But the admission cycle last year had rendered up more squash players than we had seen in previous years on both the boys’ and girls’ sides, yielding a total of five starters among the top sixteen, and many of them wished to train as soon as they got to school. As a result, the coaches and I offered semi-regular Sunday service to Salisbury, the closest school with squash courts. 

Fortunately, the opening of our new facility coincided perfectly with the official changeover from fall to winter sports.  Once the courts were opened, our athletes had more court access than ever before, and they made full use.  In fact, droves of uninitiated fans and players spent time in the squash annex throughout the winter. 

We have seen another uptick in admissions this year, and with half a dozen targeted student-athletes, the coaches and admissions team have to be on our “A game.”  Part of that involves being able to offer out-of-season development opportunities for our players.  Since NEPSAC guidelines prevent coaches from holding training sessions outside of their designated seasons, neither the boys’ varsity coach nor I can put anything formal into place outside of the winter.  A lack of offerings in that regard puts us behind other programs that have access to off-site coaches, from both a recruiting and development perspective.  As a result, we are strategizing ways to get outside coaches here, to our rather remote location, or transporting Berkshire kids to outside coaches and clinics, so that they can continue to pursue the sport that they love even after our season has ended.

I fully expect prospective parents and students to ask, on or around our admissions revisit days in April, what we can offer squash players by way of out-of-season support.  Although we don’t have a single simple answer to that important question, we can at least say (confidently and honestly), “We are working on it.”

Takeways After a Season in the New Squash Palace

I am aware, as I consider the entirety of this reflection, that the challenges I have shared here are of a very positive nature – the very first-est of “first world problems.”  Indeed, the moments of crisis revealed herein seem prime for satire – “Oh, no!  You couldn’t use electronic scoreboards when hosting junior varsity squash matches in your new ten-court facility?!”

I am also aware that most of the tribulations I have enumerated herein have been borne by myself, and to a certain extent the other coaches (especially the boys’ varsity coach) involved with Berkshire School squash.  And most of those difficulties fall into the category of “challenge by choice.”  In other words, I brought a lot of it upon myself. 

Both of those objections are accurate.  We are dealing with a very rarified set of challenges here, almost all of which impact a very small number of individuals.  For the vast majority of constituencies, whether internal (members of the Berkshire squash community) or external (parents and alums, other schools and athletes, and the wider world), the opening of this amazing new facility provides a massive increase in availability and quality of the experience.  As it should be.

My goals in reiterating these themes and recounting these experiences are two-fold.  First, I have used the praxis of writing, after the fact, to understand my own experiences along the way and prepare for future efforts as one of the leading voices of squash at my school.

My second goal, and the one which may bear fruit for my readers, is to use this set of experiences as a way to illuminate that old adage: be careful what you wish for. We wished for new courts at Berkshire and, having seen that wish come true (and how!), we inherit myriad unforeseen challenges to using that new facility to its ultimate extent. 

Or working from the iconic (and often misquoted) line in Field of Dreams: “If you build it” --  a new squash facility at a New England boarding school – a whole new set of challenges and opportunities will come.  After a single season in our new home, I have a better sense of both and feel well positioned to negotiated them in the years to come.